Feature Instructions

Simple instructions for all users to follow in order to use Vula's features effectively.

Did you know you can print Vula referrals? Here’s how to do it:
PRINT FROM A COMPUTER: Go to https://api.vulamobile.com/admin/ and log in with your normal Vula username and password. This will take you to the Vula da...
Tue, 22 Nov, 2022 at 9:38 AM
Did you know you can 'star'/★ a case to organize your inbox? Here's how to do it:
Login to the Vula app: Ensure the correct email address is used to login Ensure that the password letter cases are correct Check network connectivity ...
Mon, 29 May, 2023 at 11:47 AM
Go on-call for multiple teams! Here's how to do it:
Login to the Vula app: Ensure the correct email address is used to login Ensure that the password letter cases are correct Check network connectivity ...
Mon, 29 May, 2023 at 11:46 AM
Add Participants to Case? Here’s how to do it:
You can now add more people to a chat by tapping on the little guy with the plus sign, just below where you type your message in the chat. This has been our...
Mon, 29 May, 2023 at 11:22 AM
Forward to any Speciality? Here’s how to do it:
If you have received a case and it shouldn’t have come to you, you can now forward that case to any other speciality, without the sender having to re-do the...
Tue, 18 Apr, 2023 at 4:02 PM
Send a Patient SMS! Here’s how to do it:
If you need to communicate to your patient for example booking an appointment, you can send them an SMS. Navigate the Vula Dashboard  (https://web.vulam...
Wed, 17 May, 2023 at 3:59 PM
Need to use the new team function? Here’s how to do it:
You can now use the new team function by tapping on the team icon, which is next to the + sign to make a new case.  The new team function allows you to ...
Tue, 28 Nov, 2023 at 11:43 AM
Need to attach a PDF? This is how to do so:
If you need to attach a document to your patient referral you can now do so. Navigate the Vula App to the case you want to attach a document. Once you h...
Tue, 30 Jan, 2024 at 1:29 PM
Did you know you can archive and unarchive cases?
Login to the Vula app: Open your Vula App Open a Vula referral. Select the [ i ] button at the top right of the screen The 'Case info' page...
Fri, 1 Mar, 2024 at 3:51 PM