Common User Questions

This folder contains common user questions and answers

What devices and operating systems does Vula support?
We support devices and operating systems which remain supported by manufacturers  We actively support all iOS operating systems and mobile devices with iO...
Wed, 7 Sep, 2022 at 5:45 PM
How do I force close Vula when I get a red-screen?
iOS - follow Apple’s guidelines below https://support.apple.com/en-us/HT201330 Android - follow Google’s guidelines below https://support.google.com/a...
Wed, 7 Sep, 2022 at 5:45 PM
How to join Multiple teams
Please kindly note you can be allocated to more than one team, please follow the below steps:  Open your Vula app Select  ‘YOU’ bottom right corner of...
Thu, 30 Oct, 2025 at 11:07 AM
New User Email
If I may kindly ask, please provide your clinics/hospitals full name and address. This information is required to validate your registration. Kindest Rega...
Thu, 30 Oct, 2025 at 11:29 AM
How to refer to a specialist department
Thank you kindly for your email. Please see the below steps on how you can be able to refer patients to _______. 1. Open your Vula App. 2. Select on t...
Mon, 3 Nov, 2025 at 10:44 AM